HVAC

To give passengers the ability to set the vibe in the vehicle. Setting the vibe allows passengers to choose their music and temperature for the duration of their ride.

Currently, users can change the vibe by updating or selecting a different music genre, but with the introduction of EV vehicles, they now have the added ability to control the temperature of the vehicle. However, not all vehicles have HVAC controls and there will be a mix of regular SUVs and EVs on the road. To improve the user experience, we need to conditionally adjust the UI depending on whether the matched vehicle is an EV or not. If the booking is for an EV, we will show both HVAC and music controls, but if it's for a non-EV, we will only provide music controls. This means we need to redefine what "setting the vibe" means and make a UI change accordingly.

Main UX/UI Designer, taking charge of user research, user testing, and working with the Passenger team.

The wireframe is based on analytics and user feedback gathered from user research.

We must adjust the UI based on whether the matched vehicle is an EV or not. If the booking is linked to an EV, we will display both HVAC and music controls. However, if the vehicle is not an EV, we will only offer music controls.

Based on user testing and feedback, we have refined the UX to provide an improved experience. The new design places the Contact Driver and Ident’ify Vehicle CTA's within easy re’ach of the user's thumb, which was a popular request. Additionally, users are excited about the new vibe feature and updated UI.